Last updated: August 4, 2026

PRIVACY POLICY

Maison Bona respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or make a purchase.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you browse our website or place an order, we may collect the following information:

Personal Information

• Full name
• Email address
• Shipping and billing address
• Telephone number, where provided
• Order history
• Account information, if applicable

Payment Information

Payments are processed securely through our authorised payment service providers.

Maison Bona does not store your complete credit or debit card details.

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Website activity
• Cookies and similar technologies

2. How We Use Your Information

Your information may be used to:

• Process and fulfil your orders
• Arrange shipping and delivery
• Communicate order updates
• Respond to enquiries and customer support requests
• Improve our website and services
• Detect fraudulent or suspicious activity
• Comply with legal and regulatory obligations

If you choose to subscribe to our mailing list, we may also send you promotional emails, product updates, and special offers. You may unsubscribe at any time using the link provided in our emails.

3. Sharing Your Information

Maison Bona values your privacy and does not sell, rent, or trade your personal information.

Your information may be shared only where necessary with trusted third parties, including:

• Payment service providers
• Shipping and logistics partners
• Website hosting and technology providers
• Government authorities or regulators where required by law

These third parties are permitted to use your information only to the extent necessary to perform their services.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Remember your preferences
• Maintain your shopping cart
• Improve website performance
• Analyse website traffic
• Support marketing and advertising activities

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Data Security

Maison Bona takes reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or misuse.

While we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide our products and services
• Maintain business records
• Meet legal, tax, accounting, or regulatory obligations
• Resolve disputes where required

When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

7. Your Rights

Subject to applicable laws, you may request to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request the deletion of your personal information where appropriate
• Withdraw consent for marketing communications at any time

To make any privacy-related request, please contact us using the email address provided below.

8. Third-Party Services

Our website may contain links to third-party websites or services.

Maison Bona is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

Maison Bona may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website functionality.

Any updated version will be published on this page and will take effect upon publication.

10. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: hellomaisonbona@gmail.com

Our customer support team will respond during our business hours.